Final Part of the CCDA and Pacific ADA Center Webinar Collaboration Series 2024

DO NOT MISS THE LAST PART OF THE CCDA & PACIFIC ADA CENTER WEBINAR COLLABORATION SERIES OF 2024

Published on August 29, 2024
2024 ADA Business Webinar Collaboration Series CCDA & Pacific ADA Center Collaboration. Thursday, September 5th, 2024. Holiday Hospitality: Effective Customer Service for Customers with Disabilities. Final Part of the 3-Part Series 12 – 1 p.m. On Zoom, register now. The picture below is 4 brick buildings next to each other. There is a building with a cafe sign, a sign in front that says, “Support Local Business,” and an open sign in front of the last building on the right. The CCDA logo is on the top left and the Pacific ADA Center logo is on the top right.

 The upcoming September 5th session “Holiday Hospitality: Effective Customer Service for Customers with Disabilities” will cover effective business customer service during the busy upcoming holiday season, focusing on accessibility for customers with disabilities. The collaboration webinar series by CCDA and Pacific ADA Center focuses on understanding the Americans with Disabilities Act (ADA). The 2024 ADA Business Webinar Series will be held as a lunch & learn from 12 – 1 p.m. The webinar collaboration series offers information for businesses to enhance ADA compliance in employment practices and public accommodations.

The holiday season can be a stressful time for businesses and customers with disabilities. This webinar will share creative ways to provide effective communication, maintenance of accessible features, and overall customer service to everyone. Accessibility features such as Closed Caption and ASL Interpretation will be provided. Language access can be provided, with additional accommodations available upon request within 10 days of a webinar.

Do not miss this free webinar! Register below before spots fill up! 

Register for "Holiday Hospitality: Effective Customer Service for Customers with Disabilities" on September 5th, from 12 to 1 p.m. via ZOOM