State and Federal Complaints and Demand Letters Report for 2023

The CCDA on a quarterly basis, identifies and tabulates the number of demand letters and complaints received by the commission. The CCDA shall further ascertain whether a complaint was filed in state or federal court and tabulate the number of complaints filed in state or federal court, respectively.

January – June 2023 Number of Complaints and Demand Letters Received

Type of Submission	Number of Demand Letters and Complaints in January – June 2023	Percent
Complaints	2,073	92.9%
Demand Letters	158	7.1%
Total:	2,231	100.0%

July – December 2023 Number of Complaints and Demand Letters Received

Type of Submission	Number of Demand Letters and Complaints in July – December 2023	Percent
Complaints	1,995	92.9%
Demand Letters	397	7.1%
Total:	2,392	100.0%

January – June 2023 State and Federal Complaints and Pre-litigation Letters Submitted

Type of Submission	Number of Demand Letters and Complaints in January –June 2023	Percent
State Court	1,869	83.8%
Federal Court	204	9.1%
Both Courts	0	0.0%
Neither	158	7.1%
Total:	2,231	100.0%

July – December 2023 State and Federal Complaints and Pre-litigation Letters Submitted

Type of Submission	Number of Demand Letters and Complaints in July –December 2023	Percent
State Court	1,837	76.8%
Federal Court	158	6.6%
Both Courts	0	0.0%
Neither	397	16.6%
Total:	2,392	100.0%

Additional Information

You may contact a local Certified Access Specialist (CASp) for a more in-depth interpretation of the design standards and requirements in California. For more information on CASp and access compliance, please visit the Division of State Architect (DSA). Alternatively, your local jurisdictions (e.g. the City’s/County’s building department) have licensed design professionals that can provide an access compliance evaluation of a facility.

State and Federal Complaints and Demand Letters Report for 2023

Additional Information

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