Travel Management Services

The Department of General Services (DGS) offers a completely managed travel solution through the state’s contracted Travel Management Services provider (TMS), and only authorized travel agency. For information, forms, guides, and contact information please visit the TMS travel portal.

Government travelers participating in the DGS Statewide Travel Program can make reservations for airline tickets, car rentals, rail, and guest room accommodations via Concur, the online booking tool, and/or, by calling toll-free at (877) 454-8785 Monday - Friday from 7:00 a.m. - 7:00 p.m. with after-hours services available outside of normal business hours. For government-business travel arrangements via the Concur online booking tool, please visit www.concursolutions.com. 

Benefits

• Access to state-contracted negotiated rates, fees, and lodging discounts
• Dedicated travel agents for all your travel needs
• After-hours service for any last-minute changes
• Centrally billed travel expenses and reconciliation process
• Real-time management tools for reporting and data consolidation
• Centralized travel management and travel policy enforcement and support
• Training and education workshops 

Transaction Fees

The DGS Statewide Travel Program offers a simplified fee structure for travel management services.

*Flat fee for booking any combination of domestic or international air, rail, car, and hotel.

**Reservation made without agent assistance.

Refer to Exhibit E Contract Pricing of the TMS contract.

The Statewide Travel Program (STP) offsets a portion of transaction fees. STP offsets hotel and/or car-only reservations and virtual payment transaction fees to agencies who are in compliance with the program. DGS hopes to continue to offset additional transaction fees in the future as compliance levels continue to increase.