Information Technology Careers
Enterprise Technology Solutions
Enterprise Technology Solutions (ETS) is composed of collaborative and supportive teams that innovate with cutting edge technologies, while preserving a positive work-life balance.
ETS Job Opportunities
Current/Recent Job Posts
Classification: Information Technology Specialist I
Number of Positions: 1
Salary Range: $6,513.00 - $10,537.00 per month
Position Summary: Under direction of the Information Technology (IT) Supervisor II, the IT Specialist I, within the Information Security Office within the System Engineering and Information Security Engineering domains, is responsible for various tasks related to enterprise endpoint security system administration, leading implementations, configurations, maintenance, and monitoring. The individual in this position will work closely with stakeholders to ensure the confidentiality, integrity, and availability of the organization's information assets.
- Provides subject matter expertise in endpoint protection and security across enterprise and cloud platforms by participating in the implementation, installation, upgrading, testing, monitoring and troubleshooting of enterprise endpoint protection system, reviewing and monitoring vendor best practices, and technical and internal documentation in order to secure DGS assets and ensure a safe and protected computer and server environment utilizing endpoint security systems.
- Resolves computer and server endpoint protection issues enterprise-wide by providing expert technical and forensic support to the Deputy Chief Information Security Officer (DCISO), DGS Help Desk, Server teams, satellite offices and mobile workforce in order to provide continuous uninterrupted operations, and the highest level of security for the computer and server systems department-wide, and to ensure reliable and consistent protections for the DGS users and its customers.
- Collaborates with the Desktop, Server, and Application teams in designing innovative solutions by analyzing and maintaining the enterprise endpoint security system, coordinating infrastructure system specifications, upgrades and maintenance, and resolving the most complex technical/ forensic issues for the endpoint protection and scanning systems, utilizing collected forensic data, patching and version upgrades in order to sustain a supportable and uniform security infrastructure for the department to ensure the enterprise endpoint protection systems are up-to-date and protects all relevant DGS assets.
- Assists other ISO team members as a backup for other security related tools by supporting key security systems utilizing password vault, vulnerability management system, Security Information and Event Management and other tools etc., in order to uphold and maintain technical knowledge, and ensure continuity of operations for all users of this critical data.
- Leads independent research and studies by attending job-related educational workshops and trainings in order to maintain professional and technical knowledge of new technologies and to ensure the continuing development of solutions that are maintainable, extensible, optimized, and secure.
Final Filing Date: May 22, 2026
How to Apply
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Create a CalCareers Profile
- Go to www.calcareers.ca.gov
- Click "Create Account / Log In" from the top navigation bar
- Click "Create Account"
- Complete all required fields
- Click "Create Account"
- You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
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Determine Your Classification Level
- Review all specifications for each IT Classification at:
Information Technology Series
https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx- Be sure to pay close attention to the Minimum Qualifications required for the classification you are considering.
- Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination.
- Review all specifications for each IT Classification at:
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Take the Exam
- Click on the link below for the exam you are interested in.
- Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
- Preview the exam by clicking the link under "Examination Information" (page 4-5)
- Take the exam by clicking the link under "Taking the Examination" (page 4-5)
Pay scales below updated as of 7/23/2024.
EXAM LINK AND SALARY RANGE BY CLASSIFICATION:
IT Technician $4,013 - $6,420
IT Associate $4,791 - $8,485
IT Specialist I $6,323 - $10,230
IT Specialist II $8,374 - $11,220
IT Specialist III $9,230 - $12,369
IT Supervisor II $8,256 - $11,063
IT Manager I $9,114 - $12,213
IT Manager II $11,056 - $13,439
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Create an Application Template
- In CalCareers, click on "My Account" on the top navigation bar.
- Click on "Application Templates (STD678)" on the left navigation bar.
- Click "Create New Template" and answer all required questions.
- Tips:
- If you passed the exam, select "List Eligibility"
- ETS headquarters are located in Yolo County
- The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
- Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload" any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
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Find Job Posts
- Current or Recent Job Posts for ETS are listed above.
- Tip: You can also search CalCareers using the keyword “Information Technology”.
- Jobs are only posted for a limited time, so check back often!
- The job post will contain important details and should be reviewed entirely.
- Click the link provided to view the Duty Statement.
- Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
- Current or Recent Job Posts for ETS are listed above.
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Apply for Jobs
- Click “Apply Now” at the top of the job post to begin your application.
- Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
- You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
- Review your application and make any changes/revisions needed.
- Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
- Save & Review Application
- After reviewing your application, select “Submit My Application Electronically”.
- You will be contacted via email or phone if you are selected for an interview.
- You can view your Job Applications from “My Account” under “Jobs”.
- Click “Apply Now” at the top of the job post to begin your application.
Benefits
- Telework offered up to three days a week for most positions!
- Full Healthcare for you and your dependents
- Immediately start accruing 15 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
- State of California Retirement Plan! Learn more at calpers.ca.gov
- Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns
About ETS
Brochure Available for Download: About ETS
This brochure is an introduction to Enterprise Technology Solutions (ETS), including the types of IT services we provide, salary levels, benefits, and how to apply for open job positions.
About ETS Services
Manages identity and access management, messaging, and security operations. Supports technologies including Microsoft 365, Azure Active Directory, Exchange Online, Proofpoint, Tenable, Delinea, Defender, and Sentinel.
Builds and supports applications on 150+ different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development. Builds web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other SiteCore, SharePoint Online, and PowerBI.
Consults with business partners to analyze and stay current on their IT related business needs. Collaborates with customers and internal stakeholders throughout the Systems Development Life Cycle (SDLC) from initial project concept through project release to production. Uses technologies such as Adobe XD, Azure DevOps to help manage, monitor, and provide excellent customer service and project analysis in Hybrid-Agile using SCRUM methodology.
Designs, builds, and manages cloud infrastructure solutions on public and private platforms using VMware, AWS, Azure, DellEMC, and HP. These solutions encompass virtualization of compute, networks, storage and backups across the multi-cloud enterprise and leverage efficiencies in resource management, operations, and automation to provide robust infrastructure to support state government systems.
As technology evolves the ability to access sensitive data becomes easier, presenting risks to data privacy and confidentiality. To mitigate these risks, robust privacy policies must be developed and adhered to, and controls must be in place to protect the data and information assets of an organization. The Privacy Office provides guidance and direction for DGS programs regarding data collection and privacy policies and procedures.
Provides computer hardware, deployment and administration of software, asset management, change management, and the approval process for IT goods and services. These responsibilities include: computer build and configuration, desktop and laptop patch management, software deployment, Microsoft Windows Administration, and administration of System Center Configuration Manager (SCCM).
Provides enterprise-wide services to over 4,000 DGS employees and an additional 27,000 users statewide, in both private and public sectors. Administers, manages, and develops new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supports the ServiceNow core application, database, and workflow automation, and develops custom workflow automation systems. Applications commonly used include Microsoft 365, SharePoint Online, Power BI, Power Automate, Esri, Adobe Sign, ServiceNow, Salesforce.
Manages the information security program to ensure the confidentiality, integrity, and availability of DGS systems and applications, while protecting state information assets. Utilizes technologies including EnCase, Tenable, Sentinel, Microsoft eDiscovery, and Azure Identity Protection.
Supports hardware and software for 400+ internetworked devices across 70 locations statewide for both wired and wireless networking. Supports network technologies including Cisco, Meraki, Palo Alto, and Infoblox.
Manages innovative IT projects and solutions from alternative analysis through project closure as ETS works to continuously modernize DGS programs. Initiates new projects to provide value to business customers and their clients. Throughout project lifecycle engagement with business and technology stakeholders, strives to refine business needs further using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.
Maintains, monitors and patches enterprise technologies such as Windows and Linux Server environments, using Microsoft System Center Configuration Manager and System Center Operations Manager. Maintains and monitors SQL and Oracle cloud databases.
Performs manual software testing, including American Disability Act (ADA) validation, on a variety of DGS systems and websites to ensure the highest level of application quality and/or compliance with the Web Content Accessibility Guidelines 2.0. Testers participate in both Waterfall and Hybrid-Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Uses tools such as Azure DevOps, SiteImprove, WAVE, NVDA, SQL Server Management Studio, and Oracle SQL Developer. Testers will also explore future expansion of testing services such as test automation.
Page Outline
On this page:
- ETS Job Opportunities
- How to Apply
- Benefits
- About ETS (PDF Brochure)
- About ETS Services
Contact Us
Enterprise Technology Solutions
West Sacramento, CA 95605
Department of General Services
West Sacramento, CA 95605
Need assistance?
call: (916) 376-3848
email: ETSCareers@dgs.ca.gov