Information Technology Careers

Classification: Information Technology Specialist I

Number of Positions: 1

Salary Range: $6,513.00 - $10,537.00 per Month

Position Summary: The IT Specialist I, in the Custom Application Solutions section, within the Software Engineering domain, will build and support custom application code release and bring processes for development & deployment automation with increased security posture.

• Improves and automates development, deployment and release processes by incorporating development, deployment & release standards, best practices and frameworks utilizing tools like Azure DevOps to configure Cl/CD pipelines in order to release applications faster to ensure meeting the business needs quickly.
• Strategizes and manages development code quality by incorporating branching policies standards, best practices and frameworks utilizing tools like Azure DevOps to approve code through pull request to ensure the coding standards and best practices are met according to the ETS policy and procedures.
• Enforces secure development best practices and standards by configuring security scanning tools like Veracode within Azure DevOps Cl/CD pipelines to build and maintain robust applications to ensure security against cyber threats.
• Designs, develops, secures, tests, and maintains custom software solutions by incorporating modern development standards, best practices, and frameworks, utilizing C#, .NET Framework, ASP.NET, RESTful AP Is, HTML 5, CSS, Bootstrap, Angular, Java-script, jQuery, JSON, Typescript, MVC, WebAPI, UI / UX, Visual Studio, MS SQL Server, Containerization, MicroServices Architecture, Azure Kubernetes Services, Power Bl, SQL Server Reporting Services (SSRS), SQL Server Integration Services (5515), ETL, and Azure DevOps in order to meet department and customer requirements and expectations, with regards to efficiency and effectiveness to ensure a secure reliable technology environment, adhering to DGS standards and policies.
• Collaborates with other Software Developers, Architects, Testers, Analysts, and Business Partners in order to build stronger technical foundations, resolves application defects, and impediments during ETS project planning, to ensure all project deliverables and deadlines are met utilizing Azure DevOps, Visio, and Agile methodologies.
• Evaluates and remedies identified accessibility issues by reviewing application accessibility configurations and updating source code utilizing guidelines and recommendations, as defined in Level Double-A Conformance of the W3C Web Content Accessibility Guidelines 2.1, in order to resolve identified accessibility issues to ensure that DGS is in compliance with State and Federal legislation regarding Information Technology assets.
• Maintains professional and technical knowledge by attending job related educational workshops and training in order to promote and to ensure the continued development of solutions that are maintainable, extensible, optimized, and secured.

Final Filing Date: March 11, 2026

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Classification: Information Technology Specialist I

Number of Positions: 1

Salary Range: $6,513.00 - $10,537.00 per Month

Position Summary: Within the Information Security Engineering domain, the Security Risk and Compliance Specialist is responsible for various tasks related to security policy development, security control analysis, security risk management, security awareness, and security incident response. The individual in this position will work closely with the security team and other stakeholders to ensure the confidentiality, integrity, and availability of the organization's information assets

• Develops and maintains security policies, standards, and procedures based on industry best practices and regulatory requirements. Act as a subject matter expert on Security Control frameworks such as SAM/SIMM, NIST 800-53, IRS Publication 1075 and HIPAA; Conducts regular reviews and updates of security policies to address emerging threats and technology advancements; Assesses the effectiveness of existing security controls through regular reviews and audits; Identifies vulnerabilities and weaknesses in the organization's security posture and develop remediation plans, and monitor progress towards achieving compliance through a Plan of Action and Milestones (POAM); Works closely with stakeholders to develop risk mitigation strategies and implement security controls to minimize identified risks; Monitors and analyzes relevant security legislation, regulations, and standards; Assesses the impact of new or updated security regulations on the organization's policies, procedures, and controls; Provides recommendations on maintaining compliance with applicable security requirements.
• Develops and delivers security awareness programs to educate employees on security best practices, policies, and procedures; Designs and delivers training sessions on various security topics, including data protection, password hygiene, and social engineering awareness; Plans and executes simulated phishing campaigns to assess the organization's susceptibility to social engineering attacks; Analyzes the results of phishing simulations to identify areas for improvement and develop targeted training and awareness initiatives.
• Evaluates the security posture of third-party vendors (Software as a Service and Commercial of the Shelf) and partners through risk assessments and due diligence of privacy and security practices; Assesses contract risk and alignment with departmental security policy and regulatory requirements; Develops and implements processes for monitoring and mitigating third-party security risks; Develops and implements a comprehensive third-party risk management program, including due diligence assessments and ongoing monitoring; Collaborates with procurement and legal teams to ensure security requirements are included in contracts and agreements with third parties.
• Assists in the development and maintenance of an incident response plan; Participates in security incident response activities, including incident detection, analysis, containment, eradication, and recovery; Collaborates with relevant teams to ensure effective incident response and coordination.
• Performs other duties as assigned by the DGS Deputy Chief Information Security Officer, including but not limited to, meetings with professional organizations, researching IT security trends and best practices, and staying updated on the latest security threats, attack vectors, and tactics techniques and procedures.

Final Filing Date: March 25, 2026

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Manages identity and access management, messaging, and security operations. Supports technologies including Microsoft 365, Azure Active Directory, Exchange Online, Proofpoint, Tenable, Delinea, Defender, and Sentinel.

Builds and supports applications on 150+ different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development. Builds web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other SiteCore, SharePoint Online, and PowerBI.

Consults with business partners to analyze and stay current on their IT related business needs. Collaborates with customers and internal stakeholders throughout the Systems Development Life Cycle (SDLC) from initial project concept through project release to production. Uses technologies such as Adobe XD, Azure DevOps to help manage, monitor, and provide excellent customer service and project analysis in Hybrid-Agile using SCRUM methodology.

Designs, builds, and manages cloud infrastructure solutions on public and private platforms using VMware, AWS, Azure, DellEMC, and HP. These solutions encompass virtualization of compute, networks, storage and backups across the multi-cloud enterprise and leverage efficiencies in resource management, operations, and automation to provide robust infrastructure to support state government systems.

As technology evolves the ability to access sensitive data becomes easier, presenting risks to data privacy and confidentiality. To mitigate these risks, robust privacy policies must be developed and adhered to, and controls must be in place to protect the data and information assets of an organization. The Privacy Office provides guidance and direction for DGS programs regarding data collection and privacy policies and procedures.

Provides computer hardware, deployment and administration of software, asset management, change management, and the approval process for IT goods and services. These responsibilities include: computer build and configuration, desktop and laptop patch management, software deployment, Microsoft Windows Administration, and administration of System Center Configuration Manager (SCCM).

Provides enterprise-wide services to over 4,000 DGS employees and an additional 27,000 users statewide, in both private and public sectors. Administers, manages, and develops new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supports the ServiceNow core application, database, and workflow automation, and develops custom workflow automation systems. Applications commonly used include Microsoft 365, SharePoint Online, Power BI, Power Automate, Esri, Adobe Sign, ServiceNow, Salesforce.

Manages the information security program to ensure the confidentiality, integrity, and availability of DGS systems and applications, while protecting state information assets. Utilizes technologies including EnCase, Tenable, Sentinel, Microsoft eDiscovery, and Azure Identity Protection.

Supports hardware and software for 400+ internetworked devices across 70 locations statewide for both wired and wireless networking. Supports network technologies including Cisco, Meraki, Palo Alto, and Infoblox.

Manages innovative IT projects and solutions from alternative analysis through project closure as ETS works to continuously modernize DGS programs. Initiates new projects to provide value to business customers and their clients. Throughout project lifecycle engagement with business and technology stakeholders, strives to refine business needs further using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.

Maintains, monitors and patches enterprise technologies such as Windows and Linux Server environments, using Microsoft System Center Configuration Manager and System Center Operations Manager. Maintains and monitors SQL and Oracle cloud databases.

Performs manual software testing, including American Disability Act (ADA) validation, on a variety of DGS systems and websites to ensure the highest level of application quality and/or compliance with the Web Content Accessibility Guidelines 2.0. Testers participate in both Waterfall and Hybrid-Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Uses  tools such as Azure DevOps, SiteImprove, WAVE, NVDA, SQL Server Management Studio, and Oracle SQL Developer. Testers will also explore future expansion of testing services such as test automation.