ABOUT THE STATEWIDE TRAVEL PROGRAM

The Department of General Services (DGS) Statewide Travel Program provides full travel management services for all Executive Branch state agencies and offers its consolidated services and leveraged discounts to local governments, universities, community colleges, K-12 school districts and special districts within California. The program procures and manages airline reservations, commercial car rentals, travel payment services, travel management services, lodging, disaster response, and transportation network services for use by over 450,000 government employees.

Since its inception in 2009, the Statewide Travel Program has strategically grown to the caliber of a Fortune 500 travel program and represents the benchmark by which other state governments and private sector companies seek to model. By consolidating the state’s managed travel services to a single contracted travel agency and leveraging the state’s purchasing power to secure advantageously negotiated contracts, the Statewide Travel Program now saves the state millions annually in travel service expenditures, and this number continues to grow.

There is no cost or minimum travel volume required to join the program. Qualifying state and local government agencies pay transaction/service fees based on usage. 

 

 TESTIMONIAL 
“Our department was introduced to Statewide Travel Program in 2017.  As the primary contact for all travel in our department, I find using the Statewide Travel Program convenient, easy, and reliable.  This program allows for me to look for quotes, book travel, and bill all in one.  The program is easy to use and navigate through all the travel needs our department requires.  Having all my employees in one ready to use page, makes it easy for me to book travel.  I have built a profile for all my employees, and when they are ready to travel, it is right at my fingertips.  As for customer service, their representatives are top notch.  When I have problem with access, page displays, or the oddest of concerns, they are there to help. " - County of Riverside, Human Resources
 

PROGRAM SERVICES & BENEFITS

The state’s contracted travel management services provider, CI Azumano, offers agent assistance for official business travel as well as an online self-booking tool (Concur) for travelers and travel coordinators to book their travel reservations for airfare, rail, rental car, and lodging.

  • Access to state contracted, negotiated rates and fares
  • 24/7 support 
  • Integration of travel policies; automated pre-trip approval processes
  • Specialized travel arrangements for groups
  • Technology solutions to track and manage unused tickets
  • Low transaction/service fees

 

The state’s contracted travel payment services vendor, U.S. Bank, provides a wide array of comprehensive travel card solutions to help agencies maximize their payment performance. U.S. Bank offers unique centrally billed (cardless) accounts designed especially for this program. The U.S. Bank travel card program available through the Statewide Travel Program is the required method of payment to access all state contracted rates and fares. The U.S. Bank Cal Card program is not an authorized form of payment. 

  • Access Online system in real time for account management and reporting 
  • No annual fees, late fees, or interest charges on centrally billed accounts
  • Net 45 payment terms on centrally billed accounts in accordance with the State Prompt Payment Act
  • Prompt payment rebate incentive based on speed of pay
  • Business travel accident insurance
  • Virtual payment for lodging reservations

The Statewide Travel Program has contracts with Southwest Airlines (primary domestic) and United Airlines (primary international and secondary domestic) that offer low negotiated rates and fares for all flights. The mandatory form of payment for these contracted airfares is the travel card program (See Travel Payment Services section above)

  • Domestic and international airfares with preferred air carriers 
  • Value added savings and exclusive benefits 

The Statewide Travel Program has a contract for discounted short-term and long-term car rental rates with Enterprise Rent-A-Car, which includes National Car Rental. Both Enterprise and National are the exclusive providers of rental vehicles for state business travel. The mandatory form of payment for these contracted car rental rates is the travel card program (See Travel Payment Services section above).

  • Low negotiated car rental rates statewide and nationwide
  • Specialty vehicle rentals such as 12 and 15 passenger vans, box trucks, pickup trucks, stake beds, refrigerated vans/trucks and more
  • Fuel-efficient and electric vehicle rental options at select locations
  • Insurance and damage waiver coverage
  • No late fees, cancellation fees or no-show fees
  • Market rate fuel prices for vehicle refueling 
  • Rates for personal use
  • Rental age lowered to 21 years old

The Statewide Travel Program provides lodging assistance for state and local government agencies.  

  • DGS preferred hotels
  • Access to state government lodging rates
  • Searchable booking tool with a side-by-side comparison of all hotel options
  • Virtual payment for room rate, taxes, resort fees and self-parking
  • Additional lodging resources 

The Statewide Travel Program offers resources on rideshare services and other ground transportation options, such as Uber for Business 

  • Direct bill Uber business expenses
  • Access to Uber’s centralized dashboard for compliance, expense tracking, and reporting 

HOW TO ENROLL

  1. A travel specialist will reach out to schedule an introductory meeting.

    (Interest Intake Form)

  2. Agencies will work with U.S. Bank and CI Azumano to set up the necessary travel accounts and a customizable Concur online booking tool site.
  3. A travel specialist will provide the required forms and instructions to begin the enrollment process.

    1. U.S. Bank Intake Form
    2. U.S. Bank User Agency Agreement
    3. Three (3) years of audited financial statements
    4. Travel Agency Intake Form

     

  4. Statewide Travel Program and its contracted vendors will provide virtual training to travel coordinators, travelers, and/or accounting personnel.
STATEWIDE TRAVEL PROGRAM

Office of Fleet and Asset Management
Department of General Services

1700 National Drive
Sacramento, CA 95834

STP Help Desk: 916-376-3974

Email: StatewideTravelProgram@dgs.ca.gov