If you were involved in a vehicle accident with a state vehicle, are an attorney, or an insurance carrier subrogating for your insured, please report the vehicle accident to the claims unit by sending documentation to

claims@dgs.ca.gov

The State of California has a six-month statute of limitation. If your claim is not resolved within six months from the date of loss, California law requires you to file a formal claim with the Government Claims Program (GCP) (Government Code 900, et seq.). To get a claim form and to learn more information about the GCP process, visit their page on 

 

How to File a Claim

 


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State Vehicles

  1. Employees complete the STD 270-Vehicle Accident Reporting Form (PDF) and supervisors complete STD 274-Supervisor Review of State Driver Accidents (PDF)
  2. Submit both documents to claims@dgs.ca.gov within 2 business days after the accident.
For additional information, please review Motor Vehicle Accident Procedures (PDF)

Rental Vehicles

  1. Employees report the accident to the rental company.
  2. Complete the STD 270-Vehicle Accident Reporting Form (PDF) and supervisors complete the STD 274-Supervisor Review of State Driver Accidents (PDF).
  3. Provide a copy of the rental agreement, rental incident report and claim number.
  4. Submit all documents to claims@dgs.ca.gov within 2 business days after the accident.

Privately-Owned Vehicles

  1. Employees report the accident to their insurance carrier.
  2. Complete the STD 270-Vehicle Accident Reporting Form (PDF) and supervisors complete the STD 274-Supervisor Review of State Driver Accidents (PDF). 
  3. Submit documents to claims@dgs.ca.gov within 2 business days after the accident.

Resources

Reach Out

MVIA Inbox

Department of General Services
Motor Vehicle Insurance Account

P.O. Box 989052, MS-403
West Sacramento, California 95798


Toll Free:
(800) 900-3634
Phone: (916) 376-5300
Fax: (916) 376-5277

claims@dgs.ca.gov