INFORMATION TECHNOLOGY ACCESSIBILITY POLICY - 4833
(Revised: 04/2025)
Services and information provided by state agencies/entities must be accessible to users with all abilities. This includes:
- Digital services
- Electronic and information technology (EIT)
- Public websites
- Internal websites
- Information technology (IT) systems
Under existing federal and state laws and policies, state entities, as well as any contractors or vendors working for them, are responsible for ensuring:
- Their public website(s) are accessible to the public.
- Their internal EIT systems are accessible to everyone who needs them, including users with disabilities.
This policy applies to all new, updated, and existing EIT.
The following codes govern our accessibility requirements:
- California Government Code Section 7405.
- Section 508 of the Rehabilitation Act of 1973 (29. U.S.C. Sec. 794d).
- Code of Federal Regulations (Part 1194 of Title 36)
Certain exceptions to accessibility standards may apply if meeting these standards would cause an undue burden. For more information on these exceptions, refer to the State Administrative Manual (SAM) 4833.1, "Exceptions to Accessibility."
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